Safaricom customer care salary. Customer Support Team. Huawei Technologies Ethiopia Plc 2. FN Complex, Lamu Road across Dr. Find out more about Customer Experience Executive salaries and benefits at Safaricom. Get introduced. net 2. Huawei Technologies Jobs. Communications and PR Team. Jobs and Internships – Log on to Career Portal and upload your CV and apply. Excellent understanding of Safaricom data activation processes. View Jobs in ICT / Telecommunication / View Jobs at Safaricom Kenya. Compulynx Ltd Jobs. Free interview details posted anonymously by Safaricom interview candidates. Feb 18, 2022 · Safaricom Customer care jobs (2019) To qualify for a Safaricom customer care jobs, the applicants are often required to have either a degree or diploma in any business-related course. S. Excellent understanding of Safaricom products and services (both post and prepaid). Safaricom is the leading provider of converged communication solutions in Kenya. We're committed to providing you with quick and helpful assistance. Prepaid Packages. Attract customers by promoting our products, services and company positively, answering questions and addressing concerns as they arise. The unified short code *456# is a service transformation aiming to give Safaricom customers a transformed and enhanced experience while accessing the different services via short codes. The estimated base pay is KES 43,000 per month. Safaricom Safaricom Customer Service Jobs, Vacancies in Kenya | Careerjet. Customer Service Representative jobs 203,603 open jobs Jobs at Safaricom PLC HOD - Commercial Operations HOD - Commercial Operations Customer Experience Executive professionals rate their compensation and benefits at Safaricom with 3. The estimated base pay is $37,267 per year. You are also required to fill and submit the attached google form. They are open on Monday to Friday From 9am to 7pm and on Saturday and Sunday they are open from 9am to 1pm. Customer Care Representative (Former Employee) - Nairobi - May 19, 2015. 2. Safaricom Shop Digo. Nairobi, Kenya Posted on 02/27/2024. The average additional cash compensation for a Customer Care Specialist in the Nairobi, Kenya is KES 49,225, with a range from KES 450 - KES 98,000. Kimathi Street Safaricom Shop – Balfour Building, Ground Floor, Kimathi Street. Endeavour to provide a reliable, safe, and secure M-PESA experience. 26. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. View Kidist Girum’s profile on LinkedIn, the world’s largest professional community. Dec 2, 2023 · Here are some frequently asked questions as regards student part time jobs in Safaricom: What are the part-time jobs Safaricom offers students? As a student, you can work in Safaricom as a sales and marketing staff, customer care representative, technical support, data entry analysts, event planning and coordination, etc. Reach out to Safaricom's customer service for all your queries and support needs. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. 1. Safaricom Shop Nakumatt Mega. Find best jobs in Kenya. Wabcom Technologies Limited. Centre Point Mall, Junction of Ukunda Road and Beach Road. Westgate Safaricom Store – Westgate Mall, 1st floor Mwanzi Road, off Peponi Road. Riyadh Communication Limited. Only shortlisted candidates will be contacted. See who you know in common. Should you encounter any issues with your Safaricom Home Fiber connection, you can reach out to the customer care team via the following channels: Email: [email protected] Call: 400; Twitter: @SafaricomPLC / @Safaricom_Care Feb 29, 2024 · Safaricom. New Vacancies. Safaricom Shop JKIA. 4. Jan 21, 2024 · 3. The hardest part was dealing with a difficult client but the most enjoyable was being able to sort a client need. Manage and resolve customer complaints. We would like to show you a description here but the site won’t allow us. Safaricom customer care working hours have been set to guide all clients who wish to visit the shops for assistance. Working With Us. Acknowledge your complaints within 2 hours and respond within 24 hours. Excellent written and verbal communication skills (articulate) coupled with good listening and Apr 12, 2018 · At the lowest level is the position of Customer Care Executives. Feb 21, 2024 · Safaricom Telecommunications Ethiopia 36. ” Instead of one department that is charged with catering to the needs of the customer, everyone at the company is tasked with ensuring that the customer is taken care of, says the Customer Obsession Director at Safaricom. Salaries posted anonymously by Safaricom employees in Nairobi. 19 hours ago. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. Mukuyu Mobile Technologies Ltd. Jan 30, 2024 · The average Safaricom salary ranges from approximately $37,594 per year (estimate) for a Customer Service Representative to $153,460 per year (estimate) for an Associate Lawyer. To contact Mpesa customer care, dial 234. To apply for the job, you are required to create an applicant In line with our customer first strategy, we have come up with a single short code that will help our customers access all the services with a single dial. Safaricom usually announces the various customer are career opportunities through its career portal. Average salaries for Safaricom Customer Care Representative: [salary]. You will then be prompted at that moment to choose the language you want to continue How much do Safaricom Customer Service jobs pay? Job Title. Tiyn Trading Company 2. Dec 18, 2023 · Here are Safaricom’s salary scale and employee benefits. ke PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email:advantage@safaricom. ke Online Support Team Twitter – @Safaricom_Care and @SafaricomPLC Facebook Find out what works well at Safaricom PLC from the people who know best. Salary Range : KSh 30,000 KSh 50,000/month We are Safaricom Customer care jobs (2021) To qualify for Safaricom customer care jobs, the applicants are often required to have either a degree or diploma in any business-related course. KSh 0 - KSh 960k. Avery exciting workplace with a lot to learn based on the different customers handled everyday. United States. ke Online Support Team Twitter – @Safaricom_Care and @SafaricomPLC Facebook Communications and PR Team Email: prcomms@safaricom. Terek Be M-PESA. Base Salary ( KES) The average salary for a Customer Service Representative (CSR) is KSh 960,000 in 2024. All Safaricom Customer Care Shops are usually open from Monday to Sunday. 3. The Management was on point and my co-workers were awesome people. At Safaricom, we celebrate our differences. Kimiya Telecom Company 5. Safaricom Limited P. 157 safaricom customer care jobs jobs. Safaricom usually announces the various customer care career opportunities through its career portal. PostPay: 200 (Free) Or +254 722 002200 (chargeable for the duration of the call) Email: advantage@safaricom. / year. See the complete profile on LinkedIn and discover Glory’s connections and jobs at similar companies. 100% recruitment control with Employer Dashboard. Bartender at Accor. Digo road, Opposite GPO Mombasa. Sims Limited. As a virtual customer care chatbot, Zuri is on the frontline to engage with and to help address concerns of more than 44 million customers looking for support from live agents and Safaricom shops. 3 days ago · We are pleased to announce the following vacancy for Communication Manager: PR & Comms within the Corporate Affairs Division. Here is how to chat with Safaricom and have all your issues sorted in the shortest possible time Aug 15, 2019 · How can I speak directly to a Safaricom agent? Contact Us. Recruit candidates with Ease. Never pay for any CBT, test or assessment as part of any recruitment process. Contact Glory directly. 49. Take ownership of all customer issues arising. Compare. Posted: Aug 31, 2023. Jul 30, 2020 · Salaries. Contact Biasha directly. $19. $1,208 per Dec 15, 2023 · Safaricom's commitment to excellent customer service is evident in its efficient support system. Safaricom Shop Thika Road Mall (TRM) Thika Road Mall, Along Thika Road. 30 Oct 14, 2022 · Ask Lucille Aveva about the Customer Care Department at Safaricom, and she corrects you immediately: “We no longer have a department. Customer Service. These are the individuals who pocket Ksh 40,000 to Ksh 80,000. JKIA around Gate 6 and Gate 11 of International Nairobi. ke, the search engine for jobs in Kenya. Apply today. . We have the largest Job seeker visits by alexa rankings. To access Zuri on WhatsApp, customers will first need to save Safaricom’s customer care mobile number 0722000100 on their phone’s contact list. Create a simple and personalized digital experience. The “Most Likely Range” reflects values within the 25th and 75th percentile of all pay data available for this role. Nyali City Mall. Nov 21, 2023 · The estimated total pay for a Customer Service Agent at Safaricom is KES 49,875 per month. 7% worse than the company average rating for salary and benefits. RelatedPosts. Sarit Centre – Westlands, Nairobi. ke (This is for media queries ONLY) Phone: +254 722 003272. Oct 6, 2022 · According to Kuria, Gen Z, who are tech-savvy, engage Zuri more than older people, who prefer to only make calls to the call centre. View Glory Mmbone’s profile on LinkedIn, the world’s largest professional community. Visit PayScale to research Safaricom salaries, bonuses, reviews, benefits, and more! Manage all your services in one App. Safaricom Salaries trends. Safaricom salary trends based on salaries posted anonymously by Safaricom employees. Last updated: August 2, 2022. The average Customer Experience Executive base salary at Safaricom is KES 71K per month. View Biasha’s full profile. All Safaricom Customer Service jobs in Kenya on Careerjet. Nokia 1. When in doubt, contact us. Sep 4, 2023 · Update customer records accurately on systems and databases including Know Your Customer procedures. Download PDF View Online. 29. Products & Services. Safaricom Shop Nyali. co. Attend to you within *5 mins when you interact with us. Personal Products and Services. This is 2. $30K Customer Care Representative Average Salary at Safaricom in the United States (1 salaries) +$2K (6%) more than national average Customer Care Representative salary ( $28K ) -$12K (33%) less than average Safaricom salary ( $42K ) Apr 12, 2022 · The first option available on how to contact Mpesa customer care is through a call. Mar 31, 2021 · List Of Safaricom Customer Care Shops In COAST. Mattress. O Box 66827, 00800 Nairobi Website: www. Breast cancer: Causes, symptoms and treatment Customer Care Officer: Ksh 35,000 – Ksh Oct 29, 2023 · The estimated total pay for a Customer Service Representative at Safaricom is $37,267 per year. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Online Support Team. Ethiojobsonline. Twitter – @Safaricom_Care and @SafaricomPLC. ke How to Apply. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. In 2017 the telco launched Safaricom Jitambulishe which is a Voice Biometrics identification system. Job Details. Job Listings. sara Coffee 2. Jitambulishe allows customers to use their voices for authentication before accessing assisted Aug 31, 2023 · Customer Experience Executive at Safaricom Kenya. Learn about sending fees and withdrawal costs for efficient financial planning. The "Most Likely Range" represents values The leading communications company in Kenya with the widest Network coverage, Best data,voice & SMS network, affordable prepaid and postpaid services & cheapest 4G smart phones in Kenya. The estimated base pay is KES 74,000 per month. A career journey at Safaricom Ethiopia means being part of an exciting and impactful workplace where we have put Diversity and Inclusion at the core of everything we do. Safaricom Shop Malindi. Dial the Safaricom customer care number: 100 (prepaid) or 200 (postpaid). Apr 11, 2018 · View Current vacancies at Safaricom Kenya. Sort by: customer care representative : KES 100,364 : Our vision is to be the largest nail care supplier in Kenya. The average Safaricom hourly pay ranges from approximately $19 per hour (estimate) for a Data Entry to $62 per hour (estimate) for a Software Engineer. 7 out of 5 stars based on 57 anonymously submitted employee reviews. Safaricom Apr 3, 2020 · Corporate Office Safaricom Customer Care, Nakuru, customer reviews, location map, phone numbers, working hours Write a Review; Safaricom Customer Care. Safaricom interview details: 285 interview questions and 268 interview reviews posted anonymously by Safaricom interview candidates. You can check the hours of operation for a specific shop on the Safaricom website or by calling the customer care line. Chatting with Safaricom customer care on the self-care site is easy and works instantly or almost. The type of information gathered is non-personal (such as: the Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully. Empower you through Self Service. Customer Service Representative. Bulk SMS. Location. 8. Jun 15, 2020 · Safaricom Customer Care Shops Working Hours. Customer Care Team Lead : 90,000ksh : Associate Advocate : 68,000ksh : Junior Web Developer : 50,000ksh : ICT Assistant : 50,000ksh : Customer Care Officers : 35,000-70,000ksh : Graduate Trainee : 45,000ksh : Security : 35,000ksh : Interns : 20,000ksh and above Average salaries for Safaricom Customer Care: KES 63,134. Discover how Safaricom customer care contacts. natumianga line yangu sana kwa mpesa but haijanikubalia limit ya fuliza am simon Jan 12, 2024 · 1. KSh 960,000. The average additional pay is KES 10K per month, which could include cash bonus, stock, commission, profit sharing or tips. 27. As you can see the steps to register are quite simple provided you have an active Safaricom line and your personal details, after which you will be able to use self-care. Jun 15, 2020 · Balfour Building, Ground Floor, Kimathi Street Shop near Nation Center CBD, Nairobi. Uhuru Highway, opp Nyayo Stadium Nairobi. Discover the updated M-Pesa charges for 2023. Apply today The average salary for Safaricom employees in Kenya is KSh 1,005,591 in 2024. Discover Graduate Programme. Once connected to a customer care representative, explain your issue or query in a clear and concise manner. I & M Building Safaricom Store good morning safaricom castomer care. Oct 6, 2023 · Safaricom's commitment to providing top-notch customer care services and support is evident in the numerous Safaricom shops located throughout Nairobi. Jun 2, 2023 · Yes, some Safaricom shops are open on Sundays. As part of the team, we put great focus and emphasis on our customers. Customer Care Advocate at Safaricom Telecommunications Ethiopia PLC. Tele Best Trading Plc 2. Average Monthly Salary Safaricom in Kenya: KES 75,542 : 22 Salary Details of Jobs with related Job Titles. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable for the duration of the call) Email: customercare@safaricom. Compare pay for popular roles and read about the team’s work-life balance. Jul 18, 2021 · Safaricom Customer Care Shops in Nairobi. Base Salary. 1034 salaries for 413 jobs at Safaricom in Nairobi. 5 days ago · The average Safaricom salary ranges from approximately $37,594 per year (estimate) for a Customer Service Representative to $153,460 per year (estimate) for an Associate Lawyer. So,if you’re attending an interview at Safaricom as the Customer Care Representative and they ask you to quote the salary range, your figure should be Ksh40,000 to Ksh 80,000 Apr 11, 2023 · Job Vacancies at Safaricom Kenya for Customer Experience Associate in Nairobi, Kenya for job seekers and professionals in April, 2023. We know that our customers are passionate and keen to grow with us, so we take time to Apr 25, 2023 · Safaricom customer care online chat has been created to cater to the needs of any users experiencing technical issues and difficulties in any of the products and services. The hours of operation vary depending on the location, but most shops are open from 10am to 4pm. 1 day ago. Careers and HR. Safaricom Shop Diani. Follow the automated voice prompts to select the appropriate department or service you require assistance with. Here are some of the Safaricom shops that are open on Sundays: Safaricom Shop I Working with us. Careers. Seamless connectivity, innovative solutions, and exclusive offers await you! Be pleasant and professional while interacting with you. Avg. Join to view full profile. Salary estimated from 0 employees, users, and past and present job advertisements on Indeed in the past 12 months. safaricom. ke Data Queries: mobileoffice@safaricom. ke. Kidist has 1 job listed on their profile. CRM Planning - Engineering Lead. Safaricom has a hotline dedicated for calls to talk to Customer care or complete your Mpesa queries by entering the number prompted. Job Vacancies at Safaricom Kenya for Customer Experience Executive - Retail Care Desk in Nairobi, Kenya for job seekers and professionals in April, 2018. See the complete profile on LinkedIn and discover Kidist’s connections and jobs at similar companies. com). You won’t have to wait for more than ten minutes as they always notoriously say when you call the 100 number. Feb 12, 2024 · The average salary for Customer Care Specialist is KES 99,225 per month in the Nairobi, Kenya. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 8 reviews Customer care outlets. 28. Our mission is to supply great beauty products and services to clients in the region. 2 We may also use this data in aggregate form to develop customised services - tailored to your individual interests 2 Safaricom Customer Care interview questions and 2 interview reviews. Feb 12, 2024 · The estimated total pay for a Customer Care Representative is KES 90,000 per month in the Nairobi, Kenya area, with an average salary of KES 30,000 per month. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email: customercare@safaricom. To apply for the job, you are required to create an applicant Sep 27, 2023 · The estimated total pay for a Customer Care Representative at Safaricom is KES 74,000 per month. 52,040 reviews. Village Market Store – Village Market Mall, Limuru Road, Nairobi. Discover Safaricom's mobile, data, and M-PESA services in Kenya. Development Expertise Center (dec) 3. ke by 5th December 2022 use the job title as the email subject. Salaries estimates are based on 7 salaries submitted anonymously to Glassdoor by Customer Care Sep 4, 2023 · Minimum of 3 years’ experience working in a customer facing role or a general trade environment. Deadline: Sep 6, 2023. 3 referees to saccocommittee@Safaricom. CUSTOMER CARE ASSISTANT JOB ADVERT (google. Whether you need assistance with your mobile phone plan, internet access, M-Pesa account, or any other Safaricom service, you can count on these conveniently located shops to address your needs. Glory has 2 jobs listed on their profile. 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